Privacy Policy

This Privacy Policy has been compiled to better serve users who are concerned about how their Personally Identifiable Information (PII) is collected, used, and protected online. PII refers to information that can be used on its own or together with other information to identify, contact, or locate an individual.

This Privacy Policy applies to all users of reversefactor.in, karankakkad.com, and webinar.karankakkad.com and governs the collection, use, storage, and disclosure of information provided through these websites, associated platforms, and digital services. By accessing or using our websites, services, webinars, courses, or programs, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with our websites, platforms, or services:

• Personal details such as name, email address, phone number, and other contact information.
• Payment and billing details, which are processed securely by third-party payment gateways and are not stored on our servers.
• Health-related or lifestyle information shared voluntarily by you for the purpose of creating nutrition, wellness, or lifestyle recommendations.
• User activity data such as website visits, page interactions, course progress, and engagement metrics.
• Information submitted through forms on our websites, landing pages, social media channels, surveys, newsletters, or marketing communications.

2. When We Collect Information

We collect information from you when you:

• Register for a webinar, course, service, or program.
• Make a purchase or payment.
• Subscribe to newsletters or email communications.
• Fill out forms on our websites or social media channels.
• Interact with our content, platforms, or customer support.
• Browse our websites, subject to cookie and tracking technologies.

3. How We Use Your Information

The information collected may be used to:

• Deliver webinars, courses, programs, consultations, and educational content.
• Communicate important updates, reminders, confirmations, and follow-up emails.
• Provide customer support and respond to queries.
• Personalize content, recommendations, or lifestyle and nutrition plans.
• Improve our services, offerings, website performance, and user experience.
• Conduct internal analytics, reporting, and performance tracking.

4. Data Protection and Security

The privacy and protection of your personal information is important to us.

• All personal data is collected, processed, and used in accordance with applicable data protection laws and regulations.
• We do not sell, rent, or share your personal information with third parties for marketing purposes.
• Payment transactions are processed through trusted, secure third-party payment gateways and are not stored or processed on our servers.
• Your data is stored securely and accessed only by authorized personnel for legitimate service-related purposes.

While we implement industry-standard security measures, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of information transmitted to us, and you do so at your own risk.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Understand user preferences based on previous or current site activity.
• Compile aggregate data about website traffic and interactions.
• Improve website functionality, content, and user experience.
• Track analytics and performance through tools such as Google Analytics.

You may choose to disable cookies through your browser settings. However, disabling cookies may limit certain features or functionality of the website.

6. Third-Party Services and Analytics

We may use third-party service providers, including analytics and technology partners such as Google, to help us understand user behaviour and improve our services.

• These third parties may use first-party cookies or similar technologies.
• Data shared with such providers is aggregated and does not personally identify individual users.
• You may opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on or adjusting Google Ad Settings.

7. Sharing of Information

We may share your information only with:

• Trusted service providers for email automation, payment processing, hosting, analytics, or technical support.
• Internal team members who require access for program delivery, customer support, or service operations.

Our websites may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

8. Email and Communication Policy

By signing up or registering on reversefactor.in, karankakkad.com, or webinar.karankakkad.com, you consent to receive:

• Transactional emails.
• Program updates and reminders.
• Educational content.
• Promotional or marketing communications.

You may unsubscribe from promotional emails at any time using the unsubscribe link provided in our communications.

9. Demographics and Interest-Based Reporting

We may use aggregated demographic and interest-based data to better understand our audience and improve our offerings. This data does not identify individual users.

10. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page. Continued use of reversefactor.in, karankakkad.com, or webinar.karankakkad.com after such updates constitutes acceptance of the revised Privacy Policy.